Welcome to Deutsche Telekom’s innovation
program on Artificial Intelligence.
We love ai
Join our next ONLINE EVENT on September 29
WHO WE ARE
We are ‘One Conversation’, an innovation program at Deutsche Telekom – creating personalized customer interactions with Artificial Intelligence (AI).
Let’s humanize AI
We are improving our customers' experience and taking efficiency in service delivery to a new level – by using human-centric technology along the customer lifecycle.
One rewarding and coherent conversation
We empower our customers to deliver a more individualised, controllable interaction with AI, that is not intrusive or manipulative and is tailor made to their needs.
On stage September 2022
AI Summit 2022
September 29, 2022
Together with you we want to listen to inspiring talks, facts and insights and of course ask questions and get into direct exchange with our experts to gain further insights on AI.
On stage June 2022
AI Action Day #1/2022
What is the interplay between humanity and artificial intelligence? In this exclusive, challenging and uplifting conversation Ferdinand von Schirach and Claudia Nemat raise implications to be discussed with Omar Tazi and Jan Hofmann.
ON STAGE SEPTEMBER 2021
Digital Empathy – a superpower you can trust?
Does digital empathy exist at all? And if so, what are the characteristics of digital empathy? Interview with Jan Hofmann, Top Program Lead AI, Deutsche Telekom
ON STAGE MAY 2021
What comes next, Jan?
‘One conversation’ is the new name for our innovation program on AI in Deutsche Telekom – and also the vision of what we want to do.
What we are working on
We have built and are constantly improving support for our customers with our digital assistant. Human-like, easy-to-access, no-waiting, around-the-clock.
We are buiding Deutsche Telekoms' ‘connected brain’ that individualises customer interactions across all touchpoints and the customer lifecycle.